Shipping and Delivery Policy

At The House of Babies, we are dedicated to providing you with a seamless shopping experience, including swift and reliable shipping and delivery. Please familiarize yourself with the comprehensive details of our shipping and delivery policy below:

1. Shipping Charges:

• A flat shipping fee of Rs. 99 is applicable for orders below Rs. 999.
• Orders exceeding Rs. 999 are eligible for free shipping across India.

2. Handling Time:

• Our proficient team endeavors to process and prepare orders swiftly, typically within 1 business day, excluding weekends and public holidays.
• Orders placed after our daily cutoff time may be processed the following business day.

3. Shipping Timeframes:

• PAN India: Utilizing our trusted courier partners, we strive to deliver orders across India within 6 to 7 working days from the dispatch date.
• Gujarat: Deliveries within Gujarat generally reach our customers within 3 to 4 working days after dispatch.

4. No Extra Charge for Cash on Delivery:

• We understand the convenience of Cash on Delivery (COD) payments and do not impose any additional charges for this service. You can opt for COD during checkout without incurring extra fees.

5. Tracking Your Order:

• Upon shipment, you will receive a shipping confirmation email or SMS containing comprehensive tracking information.
• Utilize this tracking data to monitor the progress of your delivery and anticipate the estimated arrival date.

6. Delivery Address:

• To ensure timely and accurate delivery, please verify that the shipping address provided during checkout is complete and accurate.
• Any delays or issues stemming from incorrect or incomplete shipping information provided by the customer are not the responsibility of The House of Babies.

7. Delivery Attempts:

• Our courier partners diligently attempt delivery to the provided address. In the event of absence, they may leave a delivery notification or schedule a re-delivery.

8. Multiple Shipments:

• If your order consists of items fulfilled from various locations or warehouses, expect to receive multiple shipments. You will be promptly notified with distinct tracking information for each shipment.

9. Order Modifications:

• Once an order is confirmed, modifications to the shipping address or contents may be challenging. Therefore, kindly review your order details meticulously before finalizing your purchase.

10. Delays and Force Majeure:

• While we strive to adhere to specified delivery timelines, unforeseen circumstances such as natural disasters, strikes, or other force majeure events may cause unavoidable delays. We appreciate your patience and understanding during such occurrences.

11. Contact Us:

• For any queries or concerns regarding your order or our shipping and delivery policy, our dedicated customer service team is at your disposal.
• Reach out to us via email at customercare@thob.in or directly contact us on +91 9930330033.

Thank you for entrusting The House of Babies with your shopping needs. We value your patronage and look forward to continually providing you with exceptional service and quality products.